When using our Return Portal, we will provide you a return shipping label with Canada Post. For Exchanges and Store Credit there is a $10.00 return shipping fee. Once we receive your exchange, we will ship your new items out free of charge! Returns to original form of payment there is a $15.00 return shipping fee.
Return & Exchange Policy:
We have a 30-Day Return/Exchange Policy for all products from the date the item is received.
**We do NOT refund original shipping charge**
All flash sales are final sale and no returns or exchanges are accepted
Can I Combine Two Different Orders Into One Package For A Return?
Unfortunately, at this time, our return portal does not allow multiple orders to be combined into one and shipped back to us for a return or exchange. Please process a return or exchange with the corresponding items and order numbers.
If you believe there is an issue with your product, we ask that you please reach out to our Customer Service team at firstname.lastname@example.org within 90-Days. When reaching out please include your order number, a description and a picture of the issue for us to better assist you.