Returns

Returns:

We have a 30-Day return policy for all products from the date the item is received. If the product has never been worn or used and the tags remain intact, the customer will be issued a full refund for the purchase price of the product or the option to exchange.  We do NOT refund your original shipping charge.  Original tags MUST be intact. Please simply write RETURN anywhere on the original packing slip. ***FOR ALL ITEMS- Please try on with no make up or deodorant on. If you do attempt to return an item with deodorant stains on it, there will be a 25% Re-Stocking Fee of the Retail Price!!! We will NOT issue you a refund for ANY ITEM with any other type of staining!!!

 

If the product has been used already, the return will only be honored if there is a production defect. For any product defects, we offer a 90-Day return policy. We will examine the product when we receive it and notify you if the return is being honored. To help avoid this, we request you email us pictures of the defect prior to shipping it back or the return may not be honored. (canada@bornprimitive.com).

Exchanges:

Exchanges can be within 30 Days of receiving the product AS LONG AS the original tags are intact (if tags were present), the item is in its original bagging and there are NO stains of any type on the item! Please clearly mark what size/ color you want to exchange the item for on the original packing slip.  This can be written anywhere on the packing slip.

***FOR ALL ITEMS- Please try on with no make up or deodorant on. If you do attempt to exchange an item with deodorant stains on it, there will be a 25% Re-Stocking Fee of the Retail Price that must be paid before we ship out your new item!!! We will NOT be able to exchange ANY ITEM with any other type of staining!!!

DON’T HAVE A PACKING SLIP? SIMPLY INCLUDE A NOTE WITH YOUR ORDER NUMBER, WHETHER YOU WANT A RETURN OR EXCHANGE AND IF YOU WANT AN EXCHANGE, INCLUDE YOUR RETURN ADDRESS AND WHICH SIZE/ ITEM YOU WOULD LIKE!

Returns/ Exchanges can be sent to:

Born Primitive
40-17 Boudreau Road
St. Albert, AB, T8N7K5

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Sizing Chart
Men's Tops Men's Bottoms Women's Tops Sports Bras Women's Bottoms Unisex

men's tops

measurements in inches

SIZE CHEST
XS 34-35"
S 36-37"
M 38-39"
L 40-41"
XL 42-43"
XXL 44-46"
3XL 47-49"

Measuring Tips:

For the most accurate measurements, we suggest measuring as close to the skin as possible.

Chest Measurement:

Wrap the measuring tape around the widest point of the chest starting at the front and center of your torso.

men's bottoms

measurements in inches

SIZE HIP THIGH WAIST
S 32-36" 18-21" 28-29"
M 36-40" 20-25" 30-32"
L 40-43" 24-28" 33-34"
XL 43-46" 27-31" 35-37"
2XL 46-49" 30-34" 38-39"
3XL 50-53" 33-37" 40-41"

Measuring Tips:

We have determined that your waist measurement will most likely dictate your size. Secondary to waist size, if you notice your thighs exceed the limit on our chart you may need to go up a size.

Waist Measurement:

Measure around the smallest part of your torso, keeping the measuring tape as horizontal as possible.

Thigh Measurement:

Measure around the widest area of the thigh.

Hip Measurement:

Measure around the largest area of your hips, encapsulating the roundest part of your gluteus.

women's tops

measurements in inches

SIZE BUST
XS 28-31"
S 32-33"
M 34-36"
L 37-39"
XL 40-42"

Measuring Tips:

For the most accurate measurements, we suggest measuring as close to the skin as possible while wearing a non-padded, non-compression bra.

Bust Measurement:

Wrap the measuring tape around the widest point of the chest starting at the front and center of the torso.

sports bras

measurements in inches

SIZE 28 30 32 34 36 38 40
A XS XS S M L L XL
B XS XS S M L XL XL
C XS S S M L XL XL
D S S M M L XL XL
DD S S M L XL XL XL
E - M M L XL XL XL

Measuring Tips:

For the most accurate measurements, we suggest measuring as close to the skin as possible while wearing a non-padded no compression bra.

Bust Measurement:

Wrap the measuring tape around the widest point of the chest starting at the front and center of your torso.

Chest Measurement:

Wrap the measuring tape around the ribcage just below the bust starting at the front and center of your torso.

FIT GUIDELINES:

Every bra serves a different purpose for different activities and we recommend referencing each specific bra product description to determine the best bra for your body and sport. Our bras should generally fit snug. Wearing the bras too loose will not likely provide adequate support.

***Please note, a majority of our sports bras are medium support and medium coverage. If you are looking for the highest impact support that we offer; check out the X-Factor, Intensity or Moxie Sports Bra!

women's bottoms

measurements in inches

SIZE HIP THIGH WAIST
0-2 | XS 34-36" 19-21" 24-27"
2-4 | S 36-38" 21-23" 27-30"
4-6 | M 38-40" 23-26" 30-33"
6-8 | L 40-43" 26-28" 33-36"
8-10 | XL 43-46" 28-30" 36-39"
10-12 | 2XL 47-50" 31-33" 40-43"

Measuring Tips:

We have determined that your waist measurement will most likely dictate your size. Right on the edge between two sizes? You can utilize your thigh and hip measurements as secondary guidelines to help you find the perfect size.

Waist Measurement:

Measure around the smallest part of your torso, keeping the measuring tape as horizontal as possible.

Thigh Measurement:

Measure around widest area of the thigh.

Hip Measurement:

Measure around the largest area of your hips, encapsulating the roundest part of your gluteus.

Unisex

measurements in inches

SIZE CHEST
XXS 32-33"
XS 34-35"
S 36-37"
M 38-39"
L 40-41"
XL 42-43"
XXL 44-46"
3XL 47-49"

Measuring Tips:

For the most accurate measurements, we suggest measuring as close to the skin as possible.

Chest Measurement:

Wrap the measuring tape around the widest point of the chest starting at the front and center of your torso.

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